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i-imagine Help

- I can't log in to my account

  • Did you activate the account? You must click the link in the email you got from the email address admin@i-imagine.net.

  • If you don't see the email in a few minutes after registering check your spam filter. The email is always sent right after you register.

  • Some free email, Yahoo!, Hotmail, etc have spam filters that can block your email - check your spam blocker closely

  • If you are sure you entered the email correctly send a message using the contact form.  You will then receive a message on how to proceed.

  • Did you forget your password? Click the "I forgot my password" link on the log in page. You will need to enter your email address that you used to activate your account. An email will be sent from   admin@i-imagine.net with instructions for your new password. You can change the password after you log in.

- I can't upload

  • Be sure to create at least one album for your uploads. See the Quick Start Guide for more informatiion.
  • Images must be in .jpg format. The size cannot exceed 2048 kB (2Mb). The screen size can be as big as you like.
  • You must be logged in

- I can't see my uploads

  • Did you complete all of the upload steps?  Each upload must be placed into an album(s). Check the My Gallery link when you are logged in. If you are not logged in check the Artist's Albums pages.

- I want to make a private album

  • Private albums are not allowed

- The Captcha is giving me trouble (type two words for security)

  • Get new words. Try clicking the icon for "Get a new challenge"
  • Use direct email to the address:  admin@i-imagine.net

- Check the Quick Start or the FAQ for more information

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